Our Mission:


Luxury watches often cost thousands—not because of quality, but because of brand names and retail markups

At Kitchen Table Watches, we create watches with quality components from trusted suppliers, assembled into limited edition designs you won’t find anywhere else.

Our mission is simple: bring you a luxury look and feel, without the luxury price tag.

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New Arrivals

Discover our newest timepieces. Available now with free shipping on all domestic orders.

Trusted by Watch Enthusiasts Worldwide

See Our Testimonials Here

  • ⭐️⭐️⭐️⭐️⭐️ Ryan, California

  • ⭐️⭐️⭐️⭐️⭐️ Lou, Melbourne

  • ⭐️⭐️⭐️⭐️⭐️ Jen, Melbourne

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See Our Testimonials Here

Collections

Timeless. Limited. Yours

  • ✅ Japanese Automatic Movement

  • ✅ Scratch-Resistant Sapphire Glass

  • ✅ 316L Stainless Steel Case

  • ✅ One Year Warranty

  • ✅ Truly Limited Editions

  • ✅ Proudly Made In Ballarat, Australia

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Contact Us

Get in touch using the form below if you have any questions about our watches. We'd love to hear from you.

Shipping

Is shipping included in the price?

Yes

 

How long will it take to receive my order?

Delivery time may vary depending on where you live but you can expect your watch to arrive in 3-5 days within Australia. 

 

Do you ship internationally?

Yes. Please contact us here if you order outside of Australia. We are in the process of sorting this out and international shipping will be available soon.

 

Warranty & Care

At Kitchen Table Watches, we stand behind the quality and craftsmanship of every timepiece we curate. Our watches are designed to be timeless companions, and we’re committed to ensuring your satisfaction. That’s why every watch purchased from kitchentablewatches.com comes with a 12 month Limited Warranty against manufacturing defects, starting from the date of purchase.

What’s Covered:

Our Warranty covers:

Manufacturing Defects: Issues with the watch movement, hands, dial, or case that are due to manufacturing faults (e.g., a malfunctioning movement or defective clasp).

Internal Components: Failures in the internal mechanisms that prevent the watch from functioning as intended, such as inaccurate timekeeping or a non-working date window.

What’s Not Covered:

The warranty does not cover:

Normal Wear and Tear: Scratches, dents, or discoloration of the case, strap, or crystal due to regular use.

Accidental Damage: Damage from drops, impacts, water exposure beyond the watch’s stated water resistance, or misuse.

Straps and Accessories: Damage to leather, fabric, or metal straps due to wear, moisture, or improper care.

Unauthorized Repairs: Issues arising from repairs or modifications by third parties not authorized by Kitchen Table Watches.

Warranty Conditions:

The warranty applies only to watches purchased directly from kitchentablewatches.com.

Proof of purchase (e.g., order confirmation email or receipt) is required to process a warranty claim.

The warranty is non-transferable and applies only to the original purchaser.

We reserve the right to determine whether a defect is covered under this warranty after inspection.

How to Make a Warranty Claim:

If you believe your watch is eligible for a warranty claim, follow these steps:

Contact Us: Using the contact page with your order number, a description of the issue, and photos or a short video showing the defect.

Ship the Watch: If approved, we’ll provide a return shipping address. Package your watch securely and include a copy of your proof of purchase. 

Inspection and Resolution: Once received, we’ll inspect the watch. If the issue is covered, we’ll repair or replace the watch free of charge. If the issue isn’t covered, we’ll notify you with repair options (if available) and associated costs.

Return Shipping: We’ll cover the cost of shipping the repaired or replaced watch back to you.

 Care Tips to Extend Your Watch’s Life:

To keep your Kitchen Table Watch in top condition:

Avoid exposing your watch to extreme temperatures, magnets, or chemicals.

For water-resistant watches, ensure the crown is fully secured before exposure to water, and avoid hot showers or saunas.

Clean your watch with a soft, dry cloth to remove dirt or sweat.

Store your watch in a cool, dry place when not in use.

Contact Us:

Have questions about your warranty? Reach out to us through our Contact page. We’re here to help ensure your watch remains a cherished piece for years to come.

We are here to help, please get in touch if you have any questions.

FAQ's


How can I contact Kitchen Table Watches?

You can contact us by clicking here

 

Do you do custom orders?

Yes, we are happy to discuss custom orders. Contact us here for further information.


Where do you ship from?

We ship from Ballarat, Victoria

 

Can I change or cancel my order?

As we aim to process orders as fast as possible, you must request any changes/cancellations within 12 hours of ordering. All requests after this time will be denied. Your order can be returned for a full refund after it is received.


What payment methods do you accept?

We accept all major credit cards (VISA, Mastercard) and PayPal payments.


When will my order be processed?

Orders will be processed within 24 hours of being received and shipped the next day after the processing day. Please note we process orders between Monday and Friday and don't ship on weekends.


Is shipping included in the price?

Yes

 

How long will it take to receive my order?

Delivery time may vary depending on where you live but you can expect your watch to arrive in 3-5 days.

 

Do you ship internationally?

Yes. We are in the process of finalising our international shipping arrangements and will update shortly. In the meantime, please contact us here if you order outside of Australia.

 

What if I don't receive my order?

If you don't receive your order within 7 days after shipping, please contact us here.


Will I be charged with customs and taxes?

The prices displayed on our site are tax-free in AUD.

International orders - you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

 

How do I return an item?

If you have any problems what so ever, please contact us here.


What if the item(s) I received are defective/incorrect/damaged?

Please contact us here if you have any issues with your watch. This includes if it is incorrect, missing, and/or defective. Please include your order number, photographs, and all related references upon receiving your watch. We will do our very best to resolve your case as soon as possible.

 

When will I receive my refund?

All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account. If you haven't received a credit for your return yet, here's what to do: Contact the bank/credit card company. It may take some time before the refund is posted to your account.

 

How to Set Your New Watch

How do I set the time and date on a watch with the Seiko NH35 & NH36 movement?

  1. Pull the crown out to the first position. This allows you to set the date.
  2. Turn the crown to set the desired date. Rotate clockwise to change the date.
  3. Pull the crown out to the second position. This stops the seconds hand, allowing for precise time setting (hacking function).
  4. Turn the crown to set the desired time. Rotate clockwise or counter clockwise to move the hour and minute hands.
  5. Push the crown back in and wind to lock in place and start the movement. The seconds hand will resume moving, and your time is set.

 

How Do I Adjust My Bracelet

How do I adjust my bracelet?

If you find your watch bracelet needs a little adjustment, we recommend you take your watch to a reputable jeweller, quite often they will adjust a bracelet for free or a very small fee.

If you want to do it yourself, there are many instructional videos on YouTube. Click here to watch a tutorial courtesy of STRAPIFY.

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